Full Capabilities: Provide a key system for record keeping and maintenance Determine criteria for "critical business knowledge" and identify where it resides in the organization 360 assessment of "fit" between information sharing technology, collaboration culture, and use/sharing of expertise in the organization Support for metadata selection Usability and human centered design consultations Findability consultation (e.g. locate knowledge that will drive organizational success) Change management - plans for adopting new systems and behaviors in the workplace
Full Capabilities:
